Protecting your privacy is very important to us and we take full responsibility for these words. The fact that you use the services of WalkinVR means that you trust us, which is of great importance to us. We are committed to safeguarding the privacy of your personal data.
This document describes how we use and process your personal information. The content of the document is clear and transparent, so that you can learn from it everything that interests you. In addition, you will find information on how to contact us if you have questions regarding your data, which we will be happy to answer.
We can update this document from time to time. Personal data protection is an issue very dependent on the current state of technology, so visit our website regularly to always be up to date.
WalkinVR, we, our – means Elżbieta Bednarska running a business under the name 2MW Elżbieta Bednarska in Wrocław (50-530), at ul. Stanisława Chudoby, No. 5, lok. 12, NIP 8991182399
GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
What kind of data WalkinVR collects?
WalkinVR deals with delivering electronic solutions that make up an application. For this purpose, we collect from you a number of data concerning your person. To use the functionality of the Application, you will need to provide us with following information:
- first name and last name,
- contact details,
- country of residence,
- information about VR setup,
How does WalkinVR provide your data to third parties?
WalkinVR works with third parties for many reasons. The largest group of entities we cooperate with are the IT service providers, allowing us to maintain our systems (hosting, servers, etc.). We provide them with your data to maintain our electronic infrastructure. There are other entities that can receive some of your data. These include companies we use to assist you in providing you with payment options such as financial institutions, or in some cases, appropriate authorities. Below we present detailed information on how we use and share with others the data you provide us with.
What procedures for the protection and storage of personal data apply to WalkinVR?
In accordance with the EU provisions on the protection of personal data, we abide by procedures aimed at preventing unauthorized access to personal data and their misuse.
How WalkinVR handles personal data of children?
WalkinVR can only be used by adults. Therefore, we process information about children only with the consent of, or when provided by their parents or legal guardians.
How can you control the data shared with WalkinVR?
You always have the right to view the information we store. You can request a list of data by sending us an e-mail to the address provided on our website. To shorten the waiting time, put “Request for personal data” in the title of the message.
Who is responsible for the processing of personal data?
Your personal data is controlled by Elżbieta Bednarska, running a business under the name 2MW Elżbieta Bednarska in Wrocław (50-530), at ul. Stanisława Chudoby, No. 5, lok. 12, NIP 8991182399.
Information that we receive from other sources
We receive information concerning you not only from you directly. We can also receive that information from other sources, including our business partners, brokers, or marketers.
Why does WalkinVR collect and uses data regarding you?
We use information concerning you for various purposes. This data can be used as follows:
Application management: first of all, we use your data to provide you with the capability of using the WalkinVR Platform. Your data allows us to provide services for you via WalkinVR, create databases and secure the support you need..
Customer service: we provide assistance to our clients through the customer service department. Providing your customer service with detailed information allows us to help you when you need it..
Communication with you: we can contact you on other occasions, including via e-mail or traditional mail – the chosen method will depend on the information you provide.
If you use our services, we can send you a questionnaire or ask you to evaluate your experience with WalkinVR..
Research and development: we can use the collected data to test, research, analyse and develop products. As a result, we can improve and increase the security and protection of our services, develop new features and products, as well as provide insurance and financial solutions related to our services.
Market research: sometimes we ask our clients to participate in market research. Personal data of any kind used for research will be used only with your consent.
Phone call monitoring: when you call our customer service team, WalkinVR can use the automatic phone number detection system to match your number to those in the customer base, which helps you save time when asking for authorization data. Our staff may still ask you for specific details to ensure that all details of your orders remain confidential..
During telephone conversations with the WalkinVR staff, we can listen to or record conversations for purposes related to quality control or training. The recordings are stored for a limited time and then automatically deleted, unless WalkinVR has a valid reason to keep these recordings for a longer time (if necessary), for example in case of fraud investigation.
Legal aspects: in certain cases, a need may occur to use your data in resolving legal disputes, in official proceedings, or in matters related to compliance with legal provisions.
Legitimate interest: we can use your data in our legitimate interest, as to provide you with the best possible content on the site, through e-mails, as well as for administrative purposes, counteracting fraud and/or legal purposes.
How does WalkinVR make your information available to third parties?
In certain circumstances, we will share your personal information with third parties. These are unique situations, resulting from the organization of our team’s work.
Competent authorities: we share personal data with law enforcement agencies to the extent necessary to prevent, detect and prosecute perpetrators of crimes and fraud. In addition, we may share personal data with authorities having competence in the protection of rights and property, including the rights and property of our business partners.
Related entities: we provide information to our subsidiaries or related entities that assist us in providing services or processing data on our behalf. In particular, these are entities that provide training or consulting services for us.
What security measures does WalkinVR use to protect your personal data?
In accordance with the provisions on the protection of personal data applicable in the European Union, we have implemented appropriate procedures to prevent unauthorized access to or misuse of personal data.
We use appropriate systems and procedures to protect the personal data entrusted to you and to ensure their security. We have also implemented security procedures, as well as and technical and physical limitations designed to prevent access to personal data contained on our servers. Only authorized personnel may gain access to private information, and exclusively for the purposes of their work at that.
- remembering user preferences and settings;
- determining the popularity of content;
- conducting advertising campaigns and measuring their effectiveness;
- analysing traffic and trends on websites and general understanding of online behaviour and the interests of people using our services.
We can update this policy from time to time. If we make significant changes, we will notify you by email. To the extent permitted by applicable law, the use of our services after such notification means you agree to the updating of this policy.
How to contact us?
phone: +48 784 21 30 23
Our current contact details, along with an indication of the responsible person will be on our website.
The content of third parties.
Personal data administrator.
The administrator of your personal data is 2MW Elżbieta Bednarska. Your personal data will be processed in accordance with the law, among others in order to provide services and archiving. We will not disclose your data to other entities, except for entities authorized by law. You have access to your data and the right to correct and delete it. Providing data is voluntary, but necessary for the implementation of the above mentioned goal.